Hearing Aids
Harmonix Elevate
A real hearing aid, in the shape of everyday earbuds.
Hearing aids you set up yourself in the app. For adults 18+ with perceived mild-to-moderate hearing loss.
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30-day returns If you change your mind, you have 30 days from delivery to return it. Wear them for 30 days. If they are not right, send them back.
“I decided to try Elevate mainly because of the price, and honestly didn't really know what to expect. They have genuinely surprised me, and I use them a lot every day, both for office work and in meetings. Very happy with the product and can definitely recommend them.”
Baldur Guðgeirsson · Reykjavík
“Elevate have completely changed my life. I had no idea what quality of life I was missing every single day. I see life in a new light and couldn't recommend Elevate more.”
Einar Örn Sigurjónsson · Selfoss
- Self-fitting in the appNo appointment
- Over 12 hoursper charge, Bluetooth off
- Support team on handsupport@harmonix.is
- Tracked shipping
- 30-day returns
- Designed in Iceland
Discreet by design
Support that never announces itself.
Elevate wears like a pair of modern earbuds, so the support you need stays your business. Slip them in, drop them back in the case to charge. The same easy rhythm you already know.
- Form
- Earbud style
- Colors
- Black & White
- Charging
- Rechargeable case
Who Elevate is for
Do you recognise any of this?
In a café or a room where several people are talking, you lose the thread.
An evening in company leaves you tired — listening takes the effort now.
You ask people to repeat themselves more than you used to.
Elevate suits
- Adults, 18 and over.
- Perceived mild to moderate hearing loss.
- People who want to set them up at home, with no appointment.
Not sure yet? Read about hearing health
Elevate is not suited
- Elevate is not for anyone under 18.
- Not for severe or profound hearing loss.
- See a doctor if your hearing drops suddenly, is worse in one ear, or comes with pain, discharge or ringing.
A summary from the instructions for use. Elevate safety information
How it works
From box to better hearing, in three steps.
Download Harmonix OTC
Pair your Elevate with the app in a single tap.
Take a quick hearing check
A short in-app check maps how you hear across the full range.
Self-fit to your ears
Elevate sets a starting profile, then fine-tunes to you whenever you like. No clinic visit needed.
Get the Harmonix OTC app from the App Store or Google Play.
Daily use
What owning them is actually like.
Out of the case
Put both hearing aids back in the charging case when you are not using them — they charge automatically, and the case charges them between uses.
In the ear
Six ear tips in different sizes are included, so you can find the one that fits best. If the device whistles, try another size.
The buttons
Turn the volume up or down with + and −. Hold + to switch between four listening modes.
Charging
Over 12 hours per charge with Bluetooth off. The case charges them between uses.
Wipe the shells daily with a soft, dry cloth. IP64 — dust-tight and splash-resistant, but never submerge them.
Give it a few weeks.
- Day 1
Setup
A hearing test in the app tunes each hearing aid to you.
- The first days
Try them in real life
Wear them in conversation and in front of the TV, and fine-tune as you go.
- The next weeks
You get used to them
Most people need a few weeks of regular use before Elevate feels natural.
- Within 30 days
You decide
30 days from delivery to change your mind.
- Later on
A new measurement
Retake the measurement whenever you want a new setting.
A hearing aid helps you make more of the hearing you have. It will not bring your hearing back to how it was, and it cannot change the underlying cause of hearing loss — busy, noisy rooms may still be hard work.
Two routes
No appointment. No fitting fee.
| The usual route | With Elevate | |
|---|---|---|
| You book an appointment with an audiologist. | No appointment — the devices come to you. | |
| A licensed audiologist measures your hearing and fits the devices. | You take a short measurement in the app and they tune themselves. | |
| Follow-ups are booked with the audiologist. | You change the setting yourself, whenever you like. | |
| You can often borrow a pair to try for a few weeks. | 30 days from delivery to change your mind. |
- Before you buy
- Our support team is ready to help. Call or email — we answer in Icelandic.
- Help with setup
- If you would like help with the self-fitting, we will go through it with you, step by step.
- Warranty included
- As set out in the warranty card in the box. Tracked delivery. Secure payment.
In the box
What arrives.
- Elevate hearing aids, left and right
- Rechargeable charging case
- Charging cable
- Ear tips
- Instructions for use
Spare wax guards are available from our support team — you change them as needed. Order wax guards
At a glance
Specifications
- Form
- Earbud style
- Colors
- Black & White
- Dust- and splash-resistant
- IP64
- Battery life
- >12h Bluetooth off
- Bluetooth
- 5.0
- App
- Harmonix OTC · iOS and Android
Common questions
What people ask.
Do I need to see a hearing specialist first?
No. Elevate is self-fitting: the hearing measurement happens in the app and the devices adjust to the result. If you have concerns about your hearing it is always worth talking to a professional.
How do I know whether my hearing loss is mild or moderate?
The measurement in the app gives you an indication. If you hear poorly in only one ear, or your hearing dropped suddenly, Elevate is not the right fit — see a doctor.
Do I need the app?
Yes, for setup. The Harmonix OTC app runs the hearing check and sets up the hearing aids for you. After that, everyday volume and programme changes work from the buttons.
Which phones work with Elevate?
iPhone and Android. Search for "Harmonix OTC" in the App Store or on Google Play.
Can I take calls and stream music?
Yes. Elevate streams calls, music and podcasts from your phone over Bluetooth, and you answer calls with the button.
What if they do not help me?
You have 30 days from delivery, and you are meant to wear them in that time — that is what the 30 days are for. If Elevate is not right for you, send it back.
Do I need a prescription?
No. Elevate is bought without a prescription and without an appointment.
More questions and troubleshooting
How long does the battery last?
About 12 hours per charge with Bluetooth off, and the case charges them again between uses.
Can I wear them in the rain?
They are IP64-rated — dust-tight and splash-resistant — but keep them dry and never submerge them.
Can I change settings without the app?
Yes. Press the buttons on the hearing aid to change the volume, and long-press to switch between programmes. They remember your last setting.
Does the hearing check diagnose hearing loss?
No. It measures your hearing so Elevate can be set up for you. It is not a medical examination. If your hearing changed suddenly, or only one ear is affected, see a doctor.
Can I still see a hearing professional?
Yes, any time. Many people start with Elevate at home and see a professional later for reassurance.
Will Elevate make my hearing normal again?
No hearing aid can do that. Elevate makes speech and everyday sounds easier to hear for adults with perceived mild to moderate hearing loss.
How often should I change the ear tips?
Every three to six months, or sooner if they become stiff, brittle or discoloured.
How do I clean Elevate?
Use the cleaning tool in the box to remove wax, then wipe with a soft, dry cloth. No alcohol or cleaning sprays.
Pairing will not complete
Take both hearing aids out of the case, make sure Bluetooth is on in your phone, and follow the prompts in the app. The app confirms when both are connected.
The hearing check will not start
The app measures the room first and will not start if there is too much background noise. Move somewhere quieter and try again.
The sound is quiet or unclear
A blocked wax guard is the usual cause. Check the wax guards and domes, and replace them if they look blocked.
The device whistles or makes a high-pitched sound
The ear tip is not sealing, which is almost always the wrong size. Try another size from the box — six come with it. If that does not settle it, email support@harmonix.is and we will work out the right fit with you.
I cannot find the app
It is called Harmonix OTC, and it is in the App Store and on Google Play.
The hearing check works, but music will not play
Connecting in the app and pairing for music are two steps. Open Bluetooth settings on your phone and select "Harmonix Elevate". Music and calls then work normally.
If none of that helps, our support team will go through it with you.
From our customers
In their own words.
Published with permission, exactly as they wrote it.
“I decided to try Elevate mainly because of the price, and honestly didn't really know what to expect. They have genuinely surprised me, and I use them a lot every day, both for office work and in meetings. Very happy with the product and can definitely recommend them.”
Baldur GuðgeirssonReykjavík “Elevate have completely changed my life. I had no idea what quality of life I was missing every single day. I see life in a new light and couldn't recommend Elevate more.”
Einar Örn SigurjónssonSelfoss
Harmonix Elevate
From £299.99
Wear them for 30 days. If they are not right, send them back.
- Tracked shipping
- 30-day returns
- Designed in Iceland
