Legal
Terms of Service
Plain-language summary
A plain-English overview of using this website and buying from Harmonix — so you know what to expect.
Using our site
Use this website for personal, lawful purposes, and give us accurate information when you place an order or get in touch.
Orders & pricing
Prices, availability and currency depend on your region and can change. Your order is confirmed once we accept it and send a confirmation. If something goes wrong on our side — like a clear pricing error — we may decline or cancel an order and refund you.
Products & how to use them
SonaVue and TravelerAI are hearing-enhancement and audio products — they are not medical devices. Elevate is a CE-marked, self-fitting hearing aid. Please read the information in the box and use each product as intended.
Warranty & returns
Your device is covered by a manufacturer’s warranty, and you have 30 days to return it. See care, warranty & returns and our returns policy for the details.
Liability & changes
We provide the site and our products with reasonable care. To the extent the law allows, we limit our liability for things outside our reasonable control, and nothing here removes rights you have under local consumer law. We may update these terms — the current version always lives on this page.
Contact
Questions about these terms? Email support@harmonix.is.
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